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How to Recognize a Reputable Mover

Moving can be a stressful event; even when you plan carefully and have the help of the very best San Antonio movers.  If you choose an unethical or fraudulent mover, however, your moving experience can quickly turn into a nightmare.  Avoid becoming a victim of a moving scam by choosing a reputable mover who can provide the professional services you need at a reasonable price.  As you try to differentiate between which movers can be trusted and which ones you need to avoid, there are several key characteristics of a reputable mover to look for.

Characteristics of a Quality Mover

A quality mover will have built a reputation for providing superior service.  Check with the Better Business Bureau to determine their rating.  Other online ratings services, such as Angie’s List, can also provide helpful information as to a company’s reputation.  In addition, San Antonio movers who provide excellent service often want to advertise their customer‘s feedback.  Visit their company websites to get a feel for how happy previous customers have been with their work.

Additionally, a reputable moving company will always have a company name and a physical address.    Any company that answers the phone as “movers” or simply, “moving company” cannot be trusted.  When contacted, quality movers should also be able to provide a physical address.  The address they provide should not be a rental mailbox. 

A quality moving company will also always provide a written estimate of their charges.  This estimate should be submitted after they have taken the time to inspect your household goods to ensure the true scope of the work that will be performed.  Furthermore, reputable movers will provide customers a copy of the pamphlet “Your Rights and Responsibilities When you Move” as required by law. 

Finally, an internet research of San Antonio movers can also help to determine whether or not a moving company can be trusted.  By law, all movers much display their DOT license number on their website.  Moving companies should also have a current Motor Carrier or MC license.  It is important that you verify that any moving company you are considering hiring has these licenses and that they are current and not expired. 

Warning Signs

As you search for the right moving company to help you with your move, there are also several warning signs to watch for.  Some of these red flags include:

  • Movers that ask for a large amount of cash up front of any dollar amount that is above and beyond a reasonable deposit
  • They ask you to sign a contract that is blank or not completely filled in
  • They show up to your home with a rental truck instead of a company truck with their company name prominently displayed
  • They try to change their price after work has commenced

It is important that you know what to look for when hiring a moving company and what warning flags should alert you to possible risk.  Don’t wait until your belongings are already loaded into the truck of a fraudulent moving company before you realize how important it is to choose a mover carefully.   The time to do your homework is before you hire a moving company so that you can ensure that your carefully planned move does not quickly turn into a moving nightmare.