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What Do I Do if My Moving Boxes Get Lost?

What Do I Do if My Moving Boxes Get Lost?

Every now and then, by a stroke of sheer misfortune, something gets lost during a move. Although this is a rare occurrence for our North Texas moving company, you should be well-informed as to what to do if you suspect that something is missing from your move. We at All My Sons Fort Worth, pride ourselves on providing the best moving service, which includes all the information you need to know. So, what should you do if any of your boxes get lost?

Double Check

First, you should be entirely sure that you are indeed missing the items you suspect are missing. Sometimes, coupled with the fast-paced stress and confusion involved with a move, anyone can be so overwhelmed that they simply don’t realize that they have everything they had packed for the move. This could be due to forgetting small things, like placing a smaller box into a larger one, combining the contents of two boxes into one, splitting one box into multiple boxes, or, in some cases, forgetting that you may have gotten rid of something prior to moving—we’re all human, it happens.

Don’t work yourself up too much before you are totally certain that you are missing any boxes, it’s a headache you don’t need! Check your moving inventory to see if all boxes and items were accounted for. Additionally, you can always start unpacking boxes or checking labels to see if things are where they’re supposed to be.

If You’re Missing Boxes

Once you are sure that there’s something missing, the first thing you should do is file a claim. By law, you need to file a formally written claim in order to be awarded any compensation, should your belongings go unfound. Before you hired your North Texas moving company, you should have received some information as to how to go about their claims process—most companies have either an online claims form, a customer help line to call, or both. If you are unsure about how to file a claim, call your Fort Worth movers and they should walk you through the process.

Whether you worked with our local movers, or our Fort Worth long-distance movers, you can rest easy knowing that you’re covered. We offer a variety of insurances and safeguards to help protect client items during the entire moving process. Call us today to learn more about our services!